Planora

Privacy Policy

This Privacy Policy explains what personal information we collect when you use our websites, apps, and services (the "Service"), how we use it, and the choices you have. We process personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws.

1. Information we collect

  • Account details such as your name, email address, mobile number, and password.
  • Event and guest information you add, such as event details, guest names, and RSVP responses.
  • Inquiries and messages you send to or receive from suppliers, including quotations and booking details.
  • Payment information needed to process payments. Card details are handled by our payment providers, not stored by us.
  • Usage information such as pages visited, device and browser type, and approximate location, used to keep the Service secure and working well.

2. How we use your information

  • to provide the Service, including invitations, RSVPs, inquiries, and bookings;
  • to send you messages about your account, events, and inquiries;
  • to process payments and prevent fraud;
  • to improve the Service and fix problems;
  • to meet our legal obligations.

3. Sharing your information

We do not sell your personal information. We share it only:

  • with suppliers you contact, so they can reply to your inquiry or deliver a booked service;
  • with service providers who help us run the Service, such as hosting, email, SMS, and payment providers, under agreements that protect your information;
  • when required by law, or to protect the rights and safety of our users and the public.

4. How long we keep it

We keep personal information only for as long as needed for the purposes above or as required by law. When it is no longer needed, we delete or anonymize it.

5. Your rights

You have the right to be informed, to access, correct, or delete your personal information, to object to or limit its processing, and to data portability. You may also file a complaint with the National Privacy Commission. Many of these choices are available in your account settings; for anything else, contact us.

6. Security

We use reasonable technical and organizational measures to protect your information, such as encryption in transit and access controls. No system is completely secure, so please keep your password private.

7. Cookies

We use cookies that are needed to keep you signed in and to protect your session. We do not use cookies for third-party advertising.

8. Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will let you know before they take effect.

9. Contact us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us using the contact details on this website.